Status// Full Time, salaried, non-exempt

Schedule// This role is generally scheduled Monday through Friday, 10am to 6pm. Some weekend and evening work will be required.

Location// A.R.T./New York administrative staff are currently working under a hybrid model that includes both virtual and in-person work. It is expected that these roles will be onsite at 520 Eighth Avenue 1-2 times per week to coordinate in-person programming. Outside of that, these roles will have flexibility to work primarily remotely or in one of our physical locations.

Reports to // Senior Manager of Programs - David Shane

Supervises // N/A

Key Relationships // Fellow Programs Coordinator, Director of Programs, Membership Manager, Communications Coordinator

Compensation // $50,000 annually. Employer-provided benefits including health, dental and vision. Option to enroll in AFLAC, Commuter Benefits and a Retirement plan. Flexible paid time off policy.

Timeline // We will begin reviewing application materials on November 8, 2021, and the application will remain open until we have received applications from a pool of qualified candidates who are representative of NYC’s diverse population. Anticipated Start Date on or around December 13, 2021. Changes to the timeline will be communicated out to candidates to the best of our ability.

Who You Are

The Ideal Candidate

• Is understanding and knowledgeable about the NYC theatre community as an artist, administrator, or both.

• Is highly effective at communicating with colleagues, members, and other stakeholders, with the ability to provide support with patience, attentiveness, and a generous and understanding demeanor.

• Is eager to work on a collaborative team, but able to work independently to complete tasks on an agreed upon timeframe.

• Will be able to hold macro-level big picture thinking for programs while executing micro-level detailed tasks.

• Is attentive to detail with the ability to organize their task management and provide consistent follow through.

• Is willing to challenge their own assumptions about the way things are done.

• Is committed to dismantling racism, ableism, and other forms of oppression with an ability to maintain the integrity of those values in developing and delivering programs.

• Possesses or is able to gain proficiency in Microsoft Office Suite and a membership database or CRM. Prior experience with MemberClicks, or another member database software, is a plus.

• Is experienced in working in an office setting, or willing to learn.

We do not expect any one candidate to possess all of the qualities below, but one or more of the following traits may also be beneficial:

• Interest in building facilitation skills and/or experience leading conversations and holding space.

• Experience with or enthusiasm for developing educational curriculums and/or resources.

• Ability to represent A.R.T./New York at external events and to outside stakeholders, such as fellow arts service providers.

• Enthusiasm for event planning.

• Knowledge of or enthusiasm to learn American Sign Language.

Primary Responsibilities and Expectations

• In close collaboration with the Programs Manager, plan and execute a yearly calendar of workshops, roundtables, and specialized training for A.R.T./New York members.

• Maintain the administrative aspects of Program Services, including scheduling and booking space, data collection, and ensuring timely instructor payment.

• Provide as needed support to the communications department with drafting/proofing program-related e-blasts and social posts.

• Build and send subsequent program-related communications, including targeted invites, reminder emails, and follow up emails via Memberclicks, our membership database and event registration software.

• Serve as point of contact for program-related member questions & requests, including support with registrations/cancellations & waitlists.

• Event setup and hospitality, along with other Programs staff, which may include weekend or evening events.

• Maintain and update workflow documentation and external guides such as the Workshop Instructor Guide, and Event Participation Guides as needed.

• Active participation in Ethics and Accountability Committee meetings, subcommittees, staff working sessions and trainings, and ongoing evolution toward Interdisciplinary Teams.

Other areas of focus that can be distributed throughout the Programs Department based on the skills and interests of each team member.

• With fellow Programs Staff, Communications Staff, and Membership Staff, strategize, develop and execute a plan for creating asynchronous educational content (video and non-video) and resources. Contribute to creating content where appropriate, and identify & work with outside consultants/collaborators where applicable. Create a plan for resources to be regularly updated.

• With the Accessibility Consultant, co-manage the Access Advisory Council, including scheduling and facilitating meetings, implementing Council guidance into external Access programming.

• Support the administrative aspects of annual ASL interpreter trainings with Hands On, including handling registration, booking space, acquiring necessary materials, and providing Zoom technical assistance.

• Serve as accessibility point of contact for members, booking ASL interpreters and coordinating other accessibility accommodations for A.R.T./New York’s programming.

A.R.T./New York recognizes that often the most exciting candidates do not apply for various reasons, and strongly encourages applications from individuals who may be unsure if this role is a fit for them.

Who We Are + What We Do

Founded in 1972, A.R.T./New York assists over 400 member theatres in managing their theatre companies effectively so they may realize their rich artistic visions and serve their diverse audiences well. Over nearly five decades, A.R.T./New York has earned a reputation as a leader in providing progressive services to our members—from shared office and rehearsal spaces to technical assistance programs for emerging theatres—which have made the organization an expert in the needs of the New York City nonprofit theatre community. A.R.T./New York’s 400 member companies are the heart of what we do, and we provide them with four core areas of support:

• Funding

• Training

• Space

• Connections

How We Work

A.R.T./New York is currently undergoing a period of exciting transformation as we collectively create a new structure and collaborative work environment through a process that we hope can be a model for the field. We are beginning to build a workplace that values collective intelligence, and as a result have started to form more interdisciplinary teams that work across departments. As our work evolves, we are utilizing a number of tools to ideate and standardize our processes including:

• Box - because it’s important to keep files organized

• Airtable – a multi-use database that can function as a spreadsheet, calendar, and visual sharing tool

• Miro – useful for brainstorming, ideating, and presenting ideas in a visual format

As we continue to navigate a call for racial justice and equity within our organization, we have made a long-term commitment to become a more equitable and anti-racist space. Through the formation of Ethics and Accountability Committees at the Staff and Board levels, A.R.T./New York is currently examining our internal practices through the lens of our newly updated Values so that we may begin the process of innovating and rebuilding our organization. This process will be multi-faceted and never-ending, but it will include, among other things a full audit of A.R.T./New York’s current internal and external practices, including:

• Internal work culture

• Staffing structures

• Member facing program offerings

Staff members rotate duties chairing and facilitating committee meetings as we work to foster an environment of collective intelligence. We are looking forward to learning alongside each other as well as outside stakeholders, including our membership, and have pledged to be transparent as our progress continues.

To Apply

A.R.T./New York is deeply committed to accessibility for those who are d/Deaf, disabled, and/or neurodivergent in both our hiring process and our employment practices. Your job application materials may be submitted either in writing or in an audio or video format. Interviews are held via Zoom. If you are asked to interview, we will provide you with the following:

• A copy of the interview questions in advance

• A list of who will be interviewing you

• Visual description of your interviewer(s)

• Automated captioning during the interview (provided by Zoom)

We are happy to provide whatever will allow you to bring your best self to this application and interview process. If you require an accommodation that is not listed here, such as ASL interpretation or CART captioning, please contact [email protected] so that we can make sure you have what you need.

Status// Regular Part-Time

Reports to // Production Manager, A.R.T./New York Theatres

Supervises // This position has no supervisory responsibilities

Compensation // $25/hour

POSITION SUMMARY:

ESSENTIAL FUNCTIONS:

Responsibilities include but are not limited to:

• Provide orientation and communicate building protocols to the front-of-house staff provided by each rental production (house manager, box office rep, and ushers)

• Conduct daily fire safety checks

• Responsible for the set-up, storage and care of front-of-hose equipment

• Communicate with rental staff and A.R.T./New York staff to facilitate starting times of performances and troubleshoot issues.

• Direct lobby traffic and monitor ingress, intermission, and egress

• Support and communicate with the renter’s front of house staff to provide engaging customer service

• Check lobbies and restrooms for cleanliness prior to and during each performance

• Respond to audience questions and concerns

• Coordinate distribution of program inserts

• Coordinate with House Technician for any building needs during performances

• Maintain applicable attendance records and prepare nightly FOH reports

• Following each performance, check that public areas are clear and all audiences have departed and coordinate with the House Technician for securing the building

• Other duties as assigned

COMPETENCIES:

• Have previous front-of-house experience in a theatre or performance venue

• Demonstrate the ability to be a team leader

• Remain calm under pressure while juggling multiple demands

• Possess exemplary customer service and communication skills

• Be passionate about theatre and embody A.R.T./New York’s spirit of service

EDUCATION AND EXPERIENCE

• Obtaining or possessing a valid FDNY F-03 Certificate of Fitness is a requirement for the position

• Proficiency with Microsoft Office is preferred

• Previous CPR/First Aid training is a plus

PHYSICAL DEMANDS:

• While performing the duties of this job, the employee is regularly required to talk or hear

• The position requires that the employee frequently move around the three-story facility; and enter/exit through doors

• This job requires the employee to lift at least 25 pounds infrequently

POSITION TYPE / EXPECTED HOURS OF WORK:

EEO STATEMENT

TO APPLY

• A copy of the interview questions in advance

• A list of who will be interviewing you

• Visual description of your interviewer(s)

• Automated captioning during the interview (provided by Zoom)

We are happy to provide whatever will allow you to bring your best self to this application and interview process. If you require an accommodation that is not listed here, such as ASL interpretation or CART captioning, please contact [email protected] so that we can make sure you have what you need.

The Alliance of Resident Theatres/New York (A.R.T./New York), a leading service and advocacy organization for New York City's more than 400 nonprofit theatres, seeks an Assistant Facilities Manager for its Fort Greene and Midtown Manhattan locations.

We hire for this position throughout the year to maintain a full facilities management roster. If you are interested in being considered, please apply using the button below. We will reach out to you when we are hiring. If you have any questions in the meantime, you can reach out to us at [email protected]

About the Position
The Assistant Facilities Manager is responsible for providing customer service support to all renters at A.R.T./New York's studio spaces and overseeing safety, cleanliness and activity in the space. South Oxford Space in Fort Greene Brooklyn has offices for 20 non-profit theatre companies and 3 rehearsal studios for rent by the hour. [email protected] in Midtown Manhattan has offices for 20 non-profit theatre companies, a shared desk space and 5 rehearsal studios. The position reports to the General Manager of South Oxford Space and the Director of Facilities will work closely with the entire A.R.T./New York Facilities Team. 

Responsibilities include but are not limited to: 

• Field phone calls and emails requests for studio space. 
• Utilize Ungerboeck (studio reservation program) to enter reservations, sending confirmations and invoices and collecting payments.
• Field general questions about the facility and A.R.T./New York membership and services. 
• Work with a variety of populations, including children, nursing home residents and adults with developmental disabilities. 
• Manage traffic flow of renters, prep entrances for wheelchairs, strollers and deliveries and respond to the needs of tenants as they arise.
• Hands-on management for all events in spaces including room set up/restore, trash collection and updating informational signage. 
• Maintain studios and the overall building for rental activities including sweeping/mopping/vacuuming, emptying trash, prepping and storing equipment, maintaining restroom cleanliness, monitoring temperature, and maintaining sidewalks. 
• Be responsible for the safety of occupants during an emergency, including contacting emergency services and facilitating evacuations and area searches as needed. 
• Prepare bank deposits, correspond with renters, tenants and staff, and other administrative support. 
• Ensure compliance with all COVID-19 safety guidelines, including collecting paperwork and taking temperature of visitors. 
• Other duties as assigned. 

The Assistant Facilities Manager is a welcoming face of A.R.T./New York to all constituents, provides exemplary customer service; is a self starter, possesses strong computer skills, is able to lift 25lbs, is comfortable with walking at least one flight of stairs and is able to stand for periods of time. 

This is a part-time position working from both A.R.T./New York's [email protected] and South Oxford Space. Hours vary and the position is scheduled for 10 to 30 hours per week. The rate for this position is $20/hour. 

We strongly encourage individuals from historically underrepresented communities including people of color, trans/NB/GNC, women, and disabled people to apply. A.R.T./New York strives to create a friendly environment staffed by people who love the theatre and have a great sense of humor. A.R.T./New York is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military status, or any other characteristic protected by law. 

There are no current internship opportunities at A.R.T./New York, please check soon for updates.

At A.R.T./New York, we strongly encourage individuals from historically underrepresented communities including people of color, trans/NB/GNC, women, and disabled people to apply for our openings. A.R.T./New York strives to create a friendly environment staffed by people who love the theatre and have a great sense of humor. A.R.T./New York is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military status, or any other characteristic protected by law.